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Work with us
Caring, Reliable and High Quality, offering a career where you will truly develop as an individual, but also as part of a team!
Our reputation is forged on our ability to supply the right people at the right time to all of our clients. Our culture forms the foundation for our unique way of working and helps ensure we deliver first-class nursing led care, supported by exceptional customer service 24 hours per day, 365 days a year.
We deliver quality to our clients all the way through our service!
Candidate Application
Candidate Application
Our 10-stage candidate registration process is tried and tested, allowing suitable candidates to move through our registration process with ease. Our process certifies the qualifications and capability of potential candidates, so that clients and candidates alike can rest fully assured that the standards we offer will always remain at the highest level.
We take the time to ensure that the healthcare professionals we work with have the right skills and experience, so that our clients can live with confidence, no matter what challenges they face.
Training
All OneCall24 Healthcare candidates are trained to the highest levels, to ensure the highest quality of care provision. Each candidate will complete industry leading training prior to commencing work in any assignment. We invest significantly in the quality and skills of our workforce, meaning that all clients will receive a truly person centred care experience.
- We deliver over 20 modules of mandatory training. All courses are fully certified.
- Mandatory and specialist practical training courses.
- All of our training is Skills for Care and Core Skills Framework aligned.
- All of our training is CPD accredited.
For our candidates we will:
- Create a learning organisation that continues to develop, grow and enhance the skills and abilities of our employees.
- Upskill and develop our teams to support continued growth.
- Follow the fundamentals of quality over quantity as part of our recruitment and service delivery strategy.
Governance
We are committed and dedicated to your every need, and we make use of the following qualifications and accreditations throughout our business and service delivery:
- Audited and regulated by Care Quality Commission (CQC)
- NICE guidelines
- Framework and Conduct (Regulations) legislations and standards
- ISO9001 Quality Management System (QMS)
- Fully Insured Financially Audited CPD Accredited
- Safer Jobs Accreditation
To maintain our quality, we will:
- Always work towards strengthening our relationships with clients and
- Always look to develop process, policies and quality controls that lead to better outcomes for our clients.
- Continue to apply pre-agreed and rigorous standards to all client and candidate selection.
- Clearly define all roles, responsibilities and accountabilities, ensuring that high quality, person centred care is delivered at all times.
- Regularly review each package of care, to ensure that any changes in needs are accurately reported and then seamlessly built into the ongoing package of care.
- Continually monitor, review and adapted to meet changing needs.
