A higher level of nurse involvement and visibility throughout our business to maximise quality in all packages of care and services that we offer. The best quality care solutions, the most highly skilled staff, and the most compassionate people working with us are led by our industry-leading Clinical Leads.
Clinical Leads are based near to all packages of care, meaning that we can be truly responsive to your immediate support needs.
We are Part of one of the most highly respected privately owned HC groups in the UK, driven by quality and focus on meeting the specific needs of each individual client.
The technology we use helps to improve our business on a daily basis. From how our clients communicate to how we securely share and store sensitive information, we are always looking to make our service as secure yet as responsive as possible.
To support information management and sharing, we include iPads and tablets in all long-term care packages.
Our owners are actively involved in the day-to-day running of our business and share the same passion for your care that runs right through our company. There are no private equity corporations or banks involved, just people who really care.
We consistently provide you with the same quality caregivers because we understand the importance of maintaining consistency as caregivers build relationships with each client, their family, and the processes that best suit each individual.
Our online care management system is in place for each package of care. Our system helps families stay up to date with ongoing care planning and day-to-day care delivery. Families can also see photos and communicate with the care team at the click of a button. We hope to make you feel close when you may be far away.
Care isn’t just about being taken care of clinically; it’s about helping each person reach their potential by helping them be independent and make the most of every day. Our person-centred care model focuses on positive outcomes and supports our clients in achieving their personal goals.
Our rapid response team can mobilise packages of care in just a few days, supporting clients at a time when very few others can. Our highly qualified, skilled, and experienced team provides this unique solution to all types of clients with varying support needs.
Adhering to the highest standards, we work entirely in accordance with all CQC regulations and requirements, as well as wider industry guidelines, such as NICE, NMC, NHSI, Monitor, and ISO9001 Quality Management System (QMS).
We are a Platinum Award winner for delivering outstanding business and candidate compliance and ongoing quality management.
