At OneCall24 Healthcare, we understand the importance of the role of a case manager in streamlining the delivery of essential care and rehabilitation services to clients. Therefore, our approach goes beyond merely providing care; we create personalised, evidence-based care packages that can significantly impact individuals’ lives. We understand the challenges and complexities faced by case managers when coordinating the many functions required to meet a client’s person-centred needs. Our dedicated team collaborates closely with case managers, personal injury lawyers, financial representatives, and the wider MDT to deliver person-centred, high-quality patient care tailored to meet specific needs. Discover tailored case manager services at OneCall24 Healthcare UK.
By leveraging our support, case managers focus on their core responsibility of advocating for their client’s well-being while we handle the logistical aspects of compassionate, expert-led care. Whether the need is for short-term recovery or long-term care solutions, our organisation is committed to ensuring that appropriate care is delivered at the right time. At OneCall24 Healthcare, we position ourselves not merely as a care provider, but as a reliable partner in delivering transformative support.
OneCall24 Healthcare provides completely tailored care packages to each client’s specific requirements. Our skilled team of support workers, healthcare assistants, rehabilitation assistants and nurses guarantees the highest quality of professional, compassionate care, whether individuals require reablement assistance to access their community or advanced, nurse-managed clinical care. Each package is individually assessed and quoted on a no-obligation basis based on the needs of each client and the hours of support per week that they require.
Flexible support during the day to meet client-specific needs
Overnight care for individuals requiring continuous monitoring.
Provide reassurance and assistance as needed through the night.
Around-the-clock support for clients with complex or ongoing needs.
Assistance for clients to travel and enjoy time away while maintaining care continuity.
Ensure additional help for individuals with higher dependency needs.
Facilitate access to education with tailored support solutions.
At OneCall24 Healthcare, our dedicated team of highly skilled healthcare professionals delivers care that prioritises client independence, dignity, and overall well-being, ensuring optimal rehabilitation. We specialise in providing expert care for clients with a variety of complex conditions, including:
We work in close partnership with case managers to develop and implement structured care plans that align with the individual goals and objectives of each client. Our collaborative approach includes:
We deliver specialist person-centred treatment based on plans developed by all members of the MDT, from occupational therapists, speech and language therapists, physiotherapists, and other medical specialists, ensuring comprehensive care tailored to each client’s needs.
Our support staff members have received training on how to record developments carefully, helping legal teams and case managers obtain essential evidence for continuing case management and litigation procedures.
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We carefully choose our support staff and medical experts based on their training, experience, and ability to deliver compassionate care. Each member of our team has undergone extensive training to ensure that they deliver the highest standards of care delivery.
Our employees have received training in specialist rehabilitation, complex clinical procedures, individualised care planning, assistive technologies for increased independence, and holistic support techniques for mental health and well-being.
By working with OneCall24 Healthcare, case managers can be assured of a partner who prioritises excellence, client independence, and a holistic approach to care. Our bespoke solutions, expert teams, and evidence-based approach provide case managers with the resources they need to secure the best outcomes for their clients.
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Clinical Professional Lead
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Clinical Professional Lead
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Clinical Professional Lead
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