OneCall24 Healthcare: Comprehensive, Bespoke Care Solutions for Case Managers

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Working with Case Manager

At OneCall24 Healthcare, we understand the importance of the role of a case manager in streamlining the delivery of essential care and rehabilitation services to clients. Therefore, our approach goes beyond merely providing care; we create personalised, evidence-based care packages that can significantly impact individuals’ lives. We understand the challenges and complexities faced by case managers when coordinating the many functions required to meet a client’s person-centred needs. Our dedicated team collaborates closely with case managers, personal injury lawyers, financial representatives, and the wider MDT to deliver person-centred, high-quality patient care tailored to meet specific needs. Discover tailored case manager services at OneCall24 Healthcare UK.

By leveraging our support, case managers focus on their core responsibility of advocating for their client’s well-being while we handle the logistical aspects of compassionate, expert-led care. Whether the need is for short-term recovery or long-term care solutions, our organisation is committed to ensuring that appropriate care is delivered at the right time. At OneCall24 Healthcare, we position ourselves not merely as a care provider, but as a reliable partner in delivering transformative support.

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Bespoke Care Packages

OneCall24 Healthcare provides completely tailored care packages to each client’s specific requirements. Our skilled team of support workers, healthcare assistants, rehabilitation assistants and nurses guarantees the highest quality of professional, compassionate care, whether individuals require reablement assistance to access their community or advanced, nurse-managed clinical care. Each package is individually assessed and quoted on a no-obligation basis based on the needs of each client and the hours of support per week that they require.

Hourly Day Care

Flexible support during the day to meet client-specific needs

Hourly Waking Night Care

Overnight care for individuals requiring continuous monitoring.

Sleeping Night Care

Provide reassurance and assistance as needed through the night.

Live-in Care

Around-the-clock support for clients with complex or ongoing needs.

Holiday Enablement Support

Assistance for clients to travel and enjoy time away while maintaining care continuity.

2:1 Double Complex Care Support

Ensure additional help for individuals with higher dependency needs.

Support for University and College Placements

Facilitate access to education with tailored support solutions.

Assistance with medical devices

Rehabilitation
support

Palliative
care

Expertise in Complex Care and Rehabilitation

At OneCall24 Healthcare, our dedicated team of highly skilled healthcare professionals delivers care that prioritises client independence, dignity, and overall well-being, ensuring optimal rehabilitation. We specialise in providing expert care for clients with a variety of complex conditions, including:

Collaboration With Case Managers

We work in close partnership with case managers to develop and implement structured care plans that align with the individual goals and objectives of each client. Our collaborative approach includes:

Holistic Client-Centred Approach

We create comprehensive care plans by assessing medical, psychological, social, and lifestyle factors. This holistic approach ensures personalised care that addresses each client’s unique needs and challenges.

Transparent Communication

We ensure transparent communication by providing case managers with regular reports and updates on clients’ progress, keeping all parties informed, and fostering collaboration throughout the care journey.

Multidisciplinary Team Coordination

We deliver specialist person-centred treatment based on plans developed by all members of the MDT, from occupational therapists, speech and language therapists, physiotherapists, and other medical specialists, ensuring comprehensive care tailored to each client’s needs.

Detailed Care Documentation

Our support staff members have received training on how to record developments carefully, helping legal teams and case managers obtain essential evidence for continuing case management and litigation procedures.

Evidence-Based Care to Support Litigation Processes

Case managers, personal injury lawyers, and financial deputies depend on precise, evidence-based documentation to support litigation and secure the financing for further treatment and rehabilitation. This methodical approach ensures that clients receive the resources and support that they require for long-term management of their care, by assisting case managers and their legal counterparts in creating strong, well-supported evidence which supports the litigation process.

24/7 support tailored

support

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Multidisciplinary care plans

plan

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24/7 support tailored

service

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A Dedicated Team of Skilled Professionals

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We carefully choose our support staff and medical experts based on their training, experience, and ability to deliver compassionate care. Each member of our team has undergone extensive training to ensure that they deliver the highest standards of care delivery.

Our employees have received training in specialist rehabilitation, complex clinical procedures, individualised care planning, assistive technologies for increased independence, and holistic support techniques for mental health and well-being.

By working with OneCall24 Healthcare, case managers can be assured of a partner who prioritises excellence, client independence, and a holistic approach to care. Our bespoke solutions, expert teams, and evidence-based approach provide case managers with the resources they need to secure the best outcomes for their clients.

Testimonials

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Clinical Professional Lead

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Clinical Professional Lead

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Clinical Professional Lead

Contact our team today for more information or to make a referral.
Let’s collaborate to create tailored care solutions that make a real difference.

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