Complex healthcare support is not just a service; it’s a comprehensive approach to managing multiple, intricate health challenges that require coordinated care. It encompasses support for children and adults living with complex physical disabilities, mental health conditions, and multifaceted medical needs. At OneCall24 Healthcare, we deliver skilled healthcare professionals to support these complex care needs, ensuring tailored support and high-quality patient care solutions. We take pride in offering individualised care plans designed to address your specific requirements.
OneCall24 Healthcare offers a variety of services that are intended to meet the various demands of those in need of specialised healthcare. We take pride in offering the following essential services to deliver all-encompassing support:
At our core, we have a patient-centric philosophy that places your well-being at the centre of everything we do. We prioritise your comfort, dignity, and independence, ensuring that our care strategies are designed around your individual needs. Our holistic approach to complex health care means that we not only address clinical requirements but also nurture emotional and social well-being, providing a comprehensive support system for you and your family.
Our approach to complex care is built on expertise, collaboration, and continuous support. We work closely with clients, families, and healthcare professionals to ensure a smooth and effective care journey.
Your health and safety are our top priorities, which is why our dedicated team is available 24 hours a day, 365 days a year. Whether it’s managing an emergency, providing ongoing care, or simply offering reassurance during challenging times, our expert staff are always just a phone call away. With OneCall24 Healthcare, you never have to face complex health challenges alone.
"I’ve been at OneCall24 Healthcare for a year managing paediatric packages in the Southwest. I have had opportunities for training and development, as well as biannual meetings with the directors.
I feel I have been very well supported professionally and personally by management of all levels and believe OneCall24 Healthcare is a great place to work. There is always someone in management available to ask advice from and give you guidance as well as talk through ideas for change which are welcomed."
"Since joining OneCall24 Healthcare in August 2024, I have been so supported in my role as a clinical lead nurse for the company. The company try their hardest to keep it a family feel company looking after and liaising with their staff rather than being just a number on a payroll.
I have been in this role for 23 years, on and off and can honestly say OneCall24 Healthcare has been one of the best employers that I have worked for. The job is rewarding and demanding at the same time as in any company, but OneCall24 Healthcare is open to suggestions, welcomes feedback, and actively seeks to make improvements and communicate them to its staff."
"I have started with Onecall24 Healthcare in December 2023.
I have been working in complex care over the last two decades, I was looking for a new challenge and environment to enable me to do what I love, supporting complex clients in their own homes, working with like-minded hard-working individuals.
Working as a Nursing Team Manager at OneCall24 has been an incredibly rewarding experience. The supportive and collaborative environment fosters professional growth and personal development. The leadership team is genuinely invested in the well-being and success of their staff, providing ample opportunities for training and advancement.
OneCall24's commitment to excellence in client care is evident in every aspect of the organisation. The team is dedicated, compassionate, and always willing to go the extra mile to ensure the highest standards of care. This dedication not only makes a difference in the lives of clients but also creates a fulfilling and motivating workplace for the staff.
I am proud to be part of such a dynamic and forward-thinking organisation, where people matter.
The sense of camaraderie and shared purpose among the team members is truly inspiring. Working at OneCall24 has allowed me to grow both professionally and personally, and I am grateful for the opportunity to contribute to such a remarkable team."
"I have been working as a paediatric clinical lead at Onecall24 Healthcare since May 21. Throughout my time here, I have witnessed the company's consistent growth. We have a wonderful team of clinical leads who support each other well, despite working in different parts of the country. You can always find one of us available to offer advice and guidance.
The company provides me with opportunities for training that are relevant to my experience and client base. We also have access to the Senior Management Team (SMT) for additional support and guidance when needed. Furthermore, we hold biannual meetings with the SMT. Each year, we celebrate our achievements together at an awards night, where we come together with other sectors of the company to recognise both team and individual accomplishments, fostering unity within the organisation.
New ideas and approaches are always welcome, as we strive to perform at our best and offer a comprehensive, up-to-date service to our valued clients."
"I’ve been working with OneCall24 Healthcare for almost a year now, managing adult care packages across Hampshire and parts of Somerset. Throughout my time here, I’ve had the chance to access various training opportunities and participate in bi-annual meetings with the directors.
I have felt well-supported by both the management team and my colleagues, both professionally and personally. The team at OneCall24 Healthcare fosters an open and approachable environment, where guidance is always available, and suggestions for improvements or changes are welcomed."
Yes, OneCall24 Healthcare is open 24 hours per day, 365 days per year, ensuring that you always have access to the support you need, regardless of the time or day.
Absolutely. We work with NHS/ICB teams, local authorities, case managers, and legal deputies, and we also support privately funded clients. Our integrated approach ensures comprehensive care coordination across all sectors.
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