OneCall24 Healthcare: Delivering Personalised Care for Acquired Brain Injury

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Rebuild, Recover, Reclaim

Acquired Brain Injury (ABI) refers to any damage to the brain that occurs after birth, excluding congenital or degenerative conditions. Common causes include traumatic incidents such as car accidents, falls, sports injuries, or non-traumatic events like strokes, infections, and lack of oxygen. Each injury or case presents unique challenges that can affect memory, communication, mobility, and emotional well-being. Our commitment is to provide personalised, compassionate care that empowers you or your loved one to rebuild and recover in a supportive environment.

Individuals living with ABI face multiple challenges. Some common challenges include cognitive impairments, physical limitations, emotional and behavioural changes, and social isolation. At OneCall24 Healthcare, our person-centred staffing for Acquired Brain Injury care is designed to deliver seamless, person-centred specialist support. We understand that life after an Acquired Brain Injury (ABI) can be challenging and unpredictable. Every individual’s journey is unique, and our approach is built on understanding your specific needs, helping you navigate these challenges with dignity and respect.

Services We Offer

Our comprehensive services are tailored to support every aspect of ABI recovery. At OneCall24 Healthcare, we focus on providing care that not only addresses physical needs but also supports emotional and cognitive recovery, ensuring a holistic approach to rehabilitation.

Post-Injury Rehabilitation

Recovery starts with adequate rehabilitation. Our personalised programs help each client to regain skills and adapt to new challenges. We focus on all areas of the therapy pathway with a drive to achieve clear outcomes and objectives for each individual client.

Through working alongside the wider MDT, we support with the development of personalised rehabilitation programs and pathways, tailored to meet each client’s needs. Through collaboration, we help our clients to rebuild strength and mobility, regain independence, develop communication skills and reconnect with all things that are important. Together, we empower our clients at every step of their recovery journey.

Cognitive and physical therapy programs aim to restore your memory, problem-solving, and coordination skills. Our collaboration with the wider MDT assures that your journey toward recovery will be supportive and effective.

Rehabilitation from Acquired Brain Injury (ABI) goes beyond physical recovery. Therefore, we collaborate closely with the wider multidisciplinary teams to ensure a holistic support system. This covers many areas of the rehabilitation pathway, including behavioural support and therapy. We can access, as needed, many support groups and other specialist resources to help manage emotional and behavioural changes. With our combined expertise, we provide personalised strategies, professional guidance, and a supportive community for individuals navigating life after ABI.

Why Choose OneCall24 Healthcare?

Holistic, Patient-First Care

At OneCall24 Healthcare, we believe in treating the whole person, not just the symptoms. Our holistic approach is providing personalised care by focusing on physical, emotional, and mental well-being. By prioritising the patient’s needs and preferences, we aim to improve their overall health and life experience, fostering a compassionate, supportive environment.

Maximising Independence

We empower our patients to live independently and with dignity, offering tailored solutions that enhance the quality of their daily lives. By providing specialised care, rehabilitation, and resources, we support our patients in maintaining their autonomy. Our goal is to help individuals enjoy a higher quality of life, ensuring they feel confident and comfortable in their care journey.

24/7 Support

OneCall24 Healthcare provides round-the-clock support, ensuring that patients have access to care and emergency assistance whenever they need it. Our team is available 24/7 to address urgent medical needs, provide guidance, and offer emotional support. We are always here, ready to respond with professionalism and care.

Our Team of Experts

At OneCall24 Healthcare, our team is our strength. We are proud to have a group of dedicated professionals who specialise in neurological care and have a deep understanding of the complexities of ABI. Our team includes:

Specialist Nurses

Our Specialist Nurses bring extensive expertise in neurological rehabilitation, offering specialised care tailored to your needs. With a deep understanding of neurological conditions, they ensure that you receive the highest level of care throughout your recovery journey, guiding you with compassion and professionalism every step of the way.

Rehab Assistants and Support Staffs Workers

Our Rehabilitation Assistants and Support Workers provide hands-on care and daily support. With compassion and patience, they assist in executing your personalised rehab plan, ensuring that you stay on track with your recovery goals. Their unwavering support plays a key role in your progress and well-being.

Collaborating with the Wider MDT

We collaborate closely with multidisciplinary teams consisting of neurologists, occupational therapists, and psychologists to create comprehensive, individualised care plans. This integrated approach ensures that all aspects of your health are addressed, providing you with the most effective treatment strategies tailored to your specific needs and circumstances.

Testimonials

"I’ve been at OneCall24 Healthcare for a year managing paediatric packages in the Southwest. I have had opportunities for training and development, as well as biannual meetings with the directors.
I feel I have been very well supported professionally and personally by management of all levels and believe OneCall24 Healthcare is a great place to work. There is always someone in management available to ask advice from and give you guidance as well as talk through ideas for change which are welcomed."

Nurse 2

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"I have worked for OneCall24 Healthcare since August 2022 and can honestly say no day is the same. Despite having worked as a registered nurse for almost 45 years I am still learning new skills and gaining valuable experiences.

Some days are tough, as in any job, but the difference we make is worth it. I can honestly say this is one of the best jobs I have had in my career."

Nurse 3

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"Since joining OneCall24 Healthcare in August 2024, I have been so supported in my role as a clinical lead nurse for the company. The company try their hardest to keep it a family feel company looking after and liaising with their staff rather than being just a number on a payroll.

I have been in this role for 23 years, on and off and can honestly say OneCall24 Healthcare has been one of the best employers that I have worked for. The job is rewarding and demanding at the same time as in any company, but OneCall24 Healthcare is open to suggestions, welcomes feedback, and actively seeks to make improvements and communicate them to its staff."

Nurse 4

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"I have started with Onecall24 Healthcare in December 2023.

I have been working in complex care over the last two decades, I was looking for a new challenge and environment to enable me to do what I love, supporting complex clients in their own homes, working with like-minded hard-working individuals.

Working as a Nursing Team Manager at OneCall24 has been an incredibly rewarding experience. The supportive and collaborative environment fosters professional growth and personal development. The leadership team is genuinely invested in the well-being and success of their staff, providing ample opportunities for training and advancement.

OneCall24's commitment to excellence in client care is evident in every aspect of the organisation. The team is dedicated, compassionate, and always willing to go the extra mile to ensure the highest standards of care. This dedication not only makes a difference in the lives of clients but also creates a fulfilling and motivating workplace for the staff.

I am proud to be part of such a dynamic and forward-thinking organisation, where people matter.

The sense of camaraderie and shared purpose among the team members is truly inspiring. Working at OneCall24 has allowed me to grow both professionally and personally, and I am grateful for the opportunity to contribute to such a remarkable team."

Nurse 5

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"I have been working as a paediatric clinical lead at Onecall24 Healthcare since May 21. Throughout my time here, I have witnessed the company's consistent growth. We have a wonderful team of clinical leads who support each other well, despite working in different parts of the country. You can always find one of us available to offer advice and guidance.

The company provides me with opportunities for training that are relevant to my experience and client base. We also have access to the Senior Management Team (SMT) for additional support and guidance when needed. Furthermore, we hold biannual meetings with the SMT. Each year, we celebrate our achievements together at an awards night, where we come together with other sectors of the company to recognise both team and individual accomplishments, fostering unity within the organisation.

New ideas and approaches are always welcome, as we strive to perform at our best and offer a comprehensive, up-to-date service to our valued clients."

Nurse 6

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"I’ve been working with OneCall24 Healthcare for almost a year now, managing adult care packages across Hampshire and parts of Somerset. Throughout my time here, I’ve had the chance to access various training opportunities and participate in bi-annual meetings with the directors.

I have felt well-supported by both the management team and my colleagues, both professionally and personally. The team at OneCall24 Healthcare fosters an open and approachable environment, where guidance is always available, and suggestions for improvements or changes are welcomed."

Nurse 1

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Frequently Asked Questions

What is an Acquired Brain Injury?

Acquired Brain Injury (ABI) refers to any damage to the brain that occurs after birth and is not related to congenital conditions or degenerative diseases. This can result from traumatic events like accidents or non-traumatic events such as strokes and infections.

How can OneCall24 Healthcare help in ABI recovery?

We provide a dedicated team of rehabilitation assistants, support workers and specialist nurses, who work alongside a wider multidisciplinary team (MDT) to support each client’s individual rehabilitation plan. Our tailored approach ensures that outcomes and goals are achieved in line with your unique needs.

Do you provide in-home rehabilitation?

Yes, we offer in-home rehabilitation services to provide you with the comfort and support of recovering in your own space.

What specialists are involved in ABI care?

Our care provision involves working with a dedicated team of specialists, including neurologists, occupational therapists, physical therapists, and psychologists. The exact team composition varies based on the severity of the ABI and your individual needs.

What is the cost of ABI care services?

The cost of ABI care services varies depending on the level of care required and the severity of the ABI. Each package of care is created on an individual basis, ensuring that you receive a tailored service that meets your specific requirements. It is not a one-size-fits-all solution.

Can you support long-term recovery plans?

Yes, we specialise in long-term recovery plans that evolve with your needs. Our ongoing support ensures that you have access to the care necessary for continuous improvement and sustained independence.

Let’s build a recovery plan tailored to your needs. Contact us today to begin your journey toward a brighter, more independent future.

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