Bringing Expertise to Person-Centred Care

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We Care for You!

At OneCall24 Healthcare, our expertise lies in providing home-based specialist care services. We connect skilled professionals with person-centred care across various environments, including in our clients’ own homes, in the community, and in the workplace. Each care package is precisely designed in collaboration with our clients, ensuring that it reflects their specific medical and care needs. We prioritise the individual’s unique requirements and personal preferences, recognising that no two clients are alike.

We firmly believe that continuity, choice, and control are the important components of high-quality care. By fostering a collaborative relationship with our clients, we empower them to make informed decisions regarding their care. This approach not only supports our clients in maintaining their independence but also preserves their dignity. Our commitment to person-centred care ensures that every individual receives tailored support that respects their preferences and enhances their well-being.

Services

We possess extensive experience in delivering nurse-led care and customised support for individuals with diverse medical conditions and complex needs. Our expertise ensures compassionate, high-quality care that prioritises well-being, independence, and dignity, adapting to each person’s unique health and lifestyle needs.

Complex Healthcare

We provide specialised care for children and adults living with complex healthcare conditions. Our highly trained professionals offer round-the-clock support, ensuring the best possible outcomes while prioritising comfort, safety, and dignity. Whether managing ventilator support, tracheostomy care, or other intricate conditions, we tailor our approach to meet each client’s specific medical and personal requirements.

Working With Case Manager

Collaboration is key when delivering exceptional care. We work seamlessly with case managers to create holistic and client-centred care plans. Our goal is to ensure consistency, clear communication, and an adaptable approach that evolves with the client’s changing needs, delivering a high level of service and support for long-term well-being.

Acquired Brain Injury

Individuals recovering from brain injuries require specialised rehabilitation and care. Our expert team provides structured support that promotes cognitive and physical recovery, maximises independence, and encourages social reintegration. We focus on creating an individualised plan that enhances the quality of life while ensuring a safe and supportive environment tailored to each person’s unique journey.

Paediatric Care

Caring for children with complex medical needs requires a compassionate and dedicated approach. Our paediatric care services support children in their own homes, at school, and community settings, providing expert nursing and therapeutic interventions. We work closely with families to create a nurturing environment that prioritizes safety, growth, and well-being while ensuring the child’s medical and emotional needs are met.

Long Term Conditions

Managing a chronic condition requires ongoing support and expert care. Our services provide individualised care plans designed to enhance daily functionality and improve quality of life. We help clients manage conditions such as neurological disorders, respiratory diseases, and degenerative illnesses with a person-centred approach that promotes independence and comfort.

Learning Disability

Individuals with learning disabilities deserve compassionate, person-centred care that enhances their independence and quality of life. Our support services focus on promoting social inclusion, encouraging community participation, and providing the right level of assistance based on each person’s abilities and preferences. We aim to empower individuals to develop new skills, build confidence, and live fulfilling lives.

Spinal Injury

We provide expert care and rehabilitation for individuals with spinal injuries, focusing on recovery, mobility, and independence. Our dedicated professionals offer personalised support, from pain management to physiotherapy, ensuring optimal outcomes. Whether assisting with daily activities or advanced rehabilitation, we prioritise comfort, dignity, and quality of life, helping clients regain confidence and control.

Our Commitment

At OneCall24 Healthcare, we are committed to delivering outstanding, person-centred care that enhances lives and promotes independence. Let us provide you with tailored solutions that prioritise your needs first.

Continuity

We believe that consistency in care is key to building trust and comfort. Our clients are supported by a dedicated clinical lead and a stable team of professional and high trained carers who remain with them for the long term. This approach ensures familiarity, enhances communication, and allows for a deep understanding of specific individual needs, creating a truly person-centred care experience.

Choice

Empowering our clients is at the heart of our care philosophy. We include our clients in all stages of setting up their bespoke package of care, including building their own care team, planning daily activities, and making key decisions about personal care routines. Our commitment to choice allows clients to maintain their independence, build meaningful relationships with caregivers, and experience a care plan designed to their individual lifestyles and preferences.

Control

We understand that each person needs to be in control of their care. Our approach prioritises autonomy by involving clients in every aspect of their care package. From daily routines to long-term care decisions, we work in partnership with our clients, ensuring their voices are heard, respected, and central to the support we provide.